Shipping policy
Please read our shipping policy carefully before placing your order.
Order Confirmation Process
Once you place an order, you will receive an order confirmation message/email.
Our team will contact you via phone call to confirm your order details.
Your order will not be shipped until the confirmation call is answered and confirmed.
We will make up to 3 call attempts to confirm your order.
If the call is not answered after 3 attempts, your order will be automatically cancelled.
This process helps us ensure accurate delivery details and avoid any issues.
Order Confirmation Process
Once you place an order, you will receive an order confirmation message/email.
Our team will contact you via phone call to confirm your order details.
Your order will not be shipped until the confirmation call is answered and confirmed.
We will make up to 3 call attempts to confirm your order.
If the call is not answered after 3 attempts, your order will be automatically cancelled.
This process helps us ensure accurate delivery details and avoid any issues.
Shipping Timeline
After your order is confirmed via phone call, it will be shipped within 1–2 business days.
Once shipped, delivery typically takes 5–7 business days from the date of order.
Possible Delays
Please note that delivery times may vary due to:
Festivals or public holidays
Remote or service-restricted PIN codes
Unforeseen courier or logistical delays
In such cases, we appreciate your patience and understanding.
ITEMS DAMAGED DURING TRANSPORT
You must notify us of any item damaged in transit within 24 hours of receipt. If the box is damaged in transit, the item received must be refused.
QUESTIONS
If you have any questions regarding the delivery and receipt of your order, please contact us at the following address: nexzule31@gmail.com